FAQs | Accessibility Solutions and Support | EZ-ACCESS
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FAQs
What types of accessibility solutions does EZ-ACCESS offer?
EZ-ACCESS provides a variety of accessibility solutions, including ramps, lifts, and accessories for residential, commercial, industrial, and recreational purposes.
How can I determine the appropriate length for the ramp I need?
EZ-ACCESS offers an [Incline Calculator Tool](/content/pages/incline-calculator "Incline Calculator"/index.html) to help you determine the appropriate ramp length based on your rise and slope requirements.
Can EZ-ACCESS provide custom accessibility solutions?
Yes, EZ-ACCESS offers custom solutions to meet specific accessibility needs beyond their standard product offerings. Contact our [Customer Service team](/content/pages/contact "Contact"/index.html) to get started on your custom project today!
How long has EZ-ACCESS been in business?
EZ-ACCESS has been providing accessibility solutions since 1984.
How can I contact EZ-ACCESS for product inquiries or support?
You can reach out to our EZ-ACCESS Customer Service team via email at customerrequest@ezaccess.com or by calling (888) 679-2720 679-2720 "Call EZ-ACCESS Customer Service").
What slope is ADA-compliant for wheelchair ramps?
Answer:
The Americans with Disabilities Act (ADA) recommends a 1:12 slope ratio for wheelchair ramps. This means for every 1 inch of vertical rise, there should be at least 12 inches (1 foot) of ramp run.
For example:
- 6" rise = 6 feet of ramp
- 24" rise = 24 feet of ramp
EZ-ACCESS products like the PATHWAY® HD Modular Ramp System are engineered to meet ADA specifications when properly installed.
Are EZ-ACCESS ramps made in the USA?
Answer:
Yes. EZ-ACCESS manufactures its modular and portable aluminum ramps in the United States using high-quality, corrosion-resistant materials.
What’s the difference between portable, modular, and threshold ramps?
Answer:
Portable Ramps (e.g. SUITCASE® Singlefold or TRIFOLD®): Lightweight, foldable ramps designed for travel and quick setup.
Modular Ramps (e.g. PATHWAY® HD): Permanent or semi-permanent aluminum systems built to ADA standards.
Threshold Ramps (e.g. TRANSITIONS® Angled Entry Mat): Small ramps used to bridge doorways or raised thresholds up to a few inches.